← PlaybooksPB-03 / 05
Fig. A — Confidence states570°F · Blue
Sample, fictional dataPlaybook 03 · AI Product UX
Your AI product feels unpredictable to the people using it.
Trust patterns, confidence states, undo, and observability, designed by someone who runs agentic tools daily.
Quoted after one callFixed bid. Written scope before any price.
- Kickoff
- After the written scope is signed
- Calls
- Monday, Wednesday, or Friday
- Price
- Fixed. No estimate ranges
In the box
- 01Trust patternsHow the product shows what it did and why.
- 02Confidence statesEvery answer says how sure it is.
- 03UndoA way back from anything the system does on its own.
- 04ObservabilityWhat the user can inspect when something looks wrong.
1
Specifications
- Price
- Fixed bid, quoted after one call
- Scope
- Written before any price
- Calls
- Monday, Wednesday, or Friday
- Ownership
- Full IP transfer on payment
- Time zone
- Eastern. Charlotte, NC
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Description
Who it's for
A team shipping an AI feature whose users can't tell when to trust it.
Signs you need it
- Users redo the AI's work by hand to be safe
- Nobody can tell a confident answer from a guess
- There's no way back after the agent acts
3
Reviews
None yet, and no case study for this one yet either.
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